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Root Cause Analysis of Clinical Trial Delays in Pharmaceutical Industry

RCA of Clinical Trial Delays

Clinical trial delays remain a significant challenge in the pharmaceutical industry, driving up costs, extending development timelines, and delaying patient access to vital therapies. These delays often stem from regulatory & compliance issues such as ethics committee delays, multiple review cycles, incomplete documentation, slow regulatory approvals, regional differences in regulations, and complex submission requirements. Each of these obstacles not only slows trial progress but also places financial and reputational strain on sponsors, investors, and stakeholders.

Recruitment and retention difficulties add further setbacks, with low enrollment rates, high dropout rates, and lack of patient awareness restricting participation. Burdensome visit schedules, limited patient engagement, and stringent eligibility criteria further reduce recruitment effectiveness. On the operations side, site management & infrastructure challenges including site activation delays, contract negotiation delays, lack of trained staff, inadequate monitoring, poor site coordination, and operational inefficiencies frequently derail trial initiation and execution.

Sponsor & CRO operations and data management processes introduce additional risks. Communication gaps, ineffective escalation processes, poor CRO-sponsor alignment, delayed decision-making, resource constraints, and insufficient staff allocation all contribute to trial delays. At the same time, data management & technology issues such as EDC downtime, inadequate IT support, delays in data entry, lack of system integration, and manual entry processes create further inefficiencies. Protocol design & complexity compounds the problem through frequent protocol amendments, inadequate feasibility assessments, changing regulatory requirements, overly complex protocols, difficult procedures for patients, and too many endpoints.

A GEN-AI powered root cause analysis (RCA), structured through a fishbone diagram and aligned with Six Sigma principles, can be invaluable in addressing these challenges. ProSolvr enables teams to systematically analyze the causes of clinical trial delays across regulatory, patient recruitment, site management, CRO operations, data management, and protocol complexity. ProSolvr empowers stakeholders to uncover underlying issues, align on effective Corrective and Preventive Actions (CAPA), and ensure that similar delays are avoided in the future. This structured approach helps organizations improve trial efficiency, strengthen collaboration, and accelerate time-to-market.

Clinical Trial Delays

    • Regulatory & Compliance
      • Ethics Committee Delays
        • Multiple review cycles
        • Incomplete documentation
      • Slow Regulatory Approvals
        • Regional differences in regulations
        • Complex submission requirements
    • Patient Recruitment & Retention
      • High Dropout Rates
        • Lack of patient engagement
        • Burdensome visit schedules
      • Low Enrollment Rates
        • Stringent eligibility criteria
        • Lack of patient awareness
    • Site Management & Infrastructure
      • Operational Inefficiencies
        • Inadequate monitoring
        • Poor site coordination
      • Site Activation Delays
        • Lack of trained staff
        • Contract negotiation delays
    • Sponsor & CRO Operations
      • Communication Gaps
        • Ineffective escalation process
        • Poor CRO-sponsor alignment
      • Resource Constraints
        • Delayed decision-making
        • Insufficient staff allocation
    • Data Management & Technology
      • System Failures
        • Inadequate IT support
        • EDC downtime
      • Delays in Data Entry
        • Lack of system integration
        • Manual entry processes
    • Protocol Design & Complexity
      • Frequent Protocol Amendments
        • Inadequate initial feasibility assessment
        • Changing regulatory requirements
      • Overly Complex Protocols
        • Difficult procedures for patients
        • Too many endpoints

Suggested Actions Checklist

Here are some corrective actions, preventive actions and investigative actions that organizations may find useful:

    • Regulatory & Compliance
      • Ethics Committee Delays
        • Corrective Actions:
          • Streamline submission templates; provide training for preparing complete documentation.
        • Preventive Actions:
          • Establish pre-submission checklists; implement early engagement with ethics committees.
        • Investigative Actions:
          • Review feedback from committees to identify recurring reasons for multiple review cycles.
      • Slow Regulatory Approvals
        • Corrective Actions:
          • Create region-specific regulatory submission teams; standardize dossier preparation.
        • Preventive Actions:
          • Develop a regulatory intelligence database; engage regulators proactively to clarify requirements.
        • Investigative Actions:
          • Analyze approval timelines across regions to identify bottlenecks.
    • Patient Recruitment & Retention
      • High Dropout Rates
        • Corrective Actions:
          • Implement patient support programs; adjust visit schedules to reduce burden.
        • Preventive Actions:
          • Use patient-centric trial designs; integrate digital engagement platforms for continuous communication.
        • Investigative Actions:
          • Conduct exit interviews and surveys to determine reasons for dropout.
      • Low Enrollment Rates
        • Corrective Actions:
          • Simplify eligibility criteria where scientifically justified; launch awareness campaigns for patients and physicians.
        • Preventive Actions:
          • Use feasibility studies with patient input; partner with advocacy groups for broader outreach.
        • Investigative Actions:
          • Review recruitment logs to identify barriers at different sites.
    • Site Management & Infrastructure
      • Operational Inefficiencies
        • Corrective Actions:
          • Strengthen site monitoring practices; improve coordination with clear communication channels.
        • Preventive Actions:
          • Introduce site performance dashboards; conduct regular staff training sessions.
        • Investigative Actions:
          • Audit site processes to identify recurring inefficiencies.
      • Site Activation Delays
        • Corrective Actions:
          • Accelerate contract negotiation through template agreements; provide intensive training for site staff.
        • Preventive Actions:
          • Pre-screen sites for readiness; set realistic activation timelines with clear accountability.
        • Investigative Actions:
          • Analyze activation timelines across projects to detect common delay drivers.
    • Sponsor & CRO Operations
      • Communication Gaps
        • Corrective Actions:
          • Implement escalation matrices; conduct alignment workshops between CRO and sponsor.
        • Preventive Actions:
          • Establish joint governance structures; use centralized communication platforms.
        • Investigative Actions:
          • Review historical project escalations to identify patterns of misalignment.
      • Resource Constraints
        • Corrective Actions:
          • Reallocate staff resources; expedite decision-making with predefined authority levels.
        • Preventive Actions:
          • Forecast resource needs during planning; maintain flexible resource pools.
        • Investigative Actions:
          • Track decision-making timelines and staff utilization to identify weak points.
    • Data Management & Technology
      • System Failures
        • Corrective Actions:
          • Provide backup IT support; upgrade infrastructure to handle peak loads.
        • Preventive Actions:
          • Implement redundancy systems; conduct regular stress tests of EDC platforms.
        • Investigative Actions:
          • Analyze incident logs to determine root causes of system downtime.
      • Delays in Data Entry
        • Corrective Actions:
          • Automate data entry wherever possible; integrate disparate systems for smoother transfer.
        • Preventive Actions:
          • Provide ongoing training to site staff; optimize workflows for faster data capture.
        • Investigative Actions:
          • Review historical timelines of data entry delays to spot systemic issues.
    • Protocol Design & Complexity
      • Frequent Protocol Amendments
        • Corrective Actions:
          • Improve initial feasibility and regulatory reviews; involve cross-functional teams during protocol drafting.
        • Preventive Actions:
          • Adopt adaptive protocol design approaches; conduct rigorous scenario planning before approval.
        • Investigative Actions:
          • Track reasons for amendments to identify recurring gaps in design.
      • Overly Complex Protocols
        • Corrective Actions:
          • Simplify trial procedures; reduce number of endpoints to essential measures.
        • Preventive Actions:
          • Use patient advisory boards during protocol development; pilot test protocols with sites.
        • Investigative Actions:
          • Collect feedback from investigators and patients on protocol usability.
 

Who can learn from the Clinical Trial Delays template?

  • Clinical Operations Teams: They can understand how inefficiencies in site activation, monitoring, and protocol management contribute to delays, helping them streamline trial execution.
  • Regulatory and Compliance Officers: By reviewing causes like ethics committee delays and complex submission requirements, they can identify opportunities to strengthen documentation and approval processes.
  • Patient Recruitment Specialists: They gain insights into challenges such as low enrollment rates and retention barriers, enabling them to design better engagement and outreach strategies.
  • Data Management Teams: They can learn how EDC downtime, manual processes, and inadequate monitoring affect trial timelines, guiding improvements in data handling systems.
  • CROs and Sponsor Relationship Managers: By analyzing issues like poor CRO-sponsor alignment and delayed decision-making, they can enhance collaboration and contract management practices.
  • Project Managers: They can use the RCA findings to anticipate risks across multiple functions, ensuring better contingency planning and timely implementation of CAPA.

Why use this template?

The visual clarity of ProSolvr simplifies collaboration across teams and ensures that lessons learned from one delay can be systematically applied to future clinical trials, strengthening resilience and efficiency in pharmaceutical operations. By understanding the root causes of bottlenecks that create delays, organizations can save valuable time and resources while improving trial outcomes.

When medicines successfully pass clinical trials, researchers and pharmaceutical companies move one step closer to curing illnesses and delivering life-saving therapies to patients. GEN-AI powered applications like ProSolvr can play a pivotal role in helping pharmaceutical companies tackle clinical trial delays with structured root cause analysis for lasting improvements.

Use ProSolvr by smartQED to overcome bottlenecks, accelerate trial efficiency, and build a healthier tomorrow.

Curated from community experience and public sources:

  • https://www.sciencedirect.com/science/article/abs/pii/S1359644623002490
  • https://pharmasols.com/news/february-2024/how-to-prevent-clinical-drug-trial-delays/